Giving and Receiving Feedback

Training managers to effectively engage with staff

As part of the ongoing development of staff, people managers are required to regularly provide feedback to staff about their performance, role specifics and changes within the workplace.

This program provides a framework to effectively engage with staff when providing feedback - both positive and negative - in the search for improved role performance. Topics covered include:

Why is feedback hard to give?
Why is feedback hard to hear?
The fundamentals of human nature
Click review (cards)
The Sandwich Method
Active listening - hearing more than just what is said
Performance counselling.

Front and Centre also offers a range of Management Training programs including:

These Management Training progams are also complemented by our Sales Training, Negotiation Skills, Presentation Skills and Team Development programs.

Many companies throughout Australia and the Asia Pacific region have formed Partnerships with Front and Centre, using our training programs to build a productive and cohesive workforce. See what they say about us in our Testimonials.